IT Project Officer (SPO(A)) (Contract) (Ref.：STFA/272426)

Requirements:

• Degree in IT, Computer Science, Information Systems, or related disciplines.
• 3+ years’ experience in business analysis, application support, CRM implementation, testing, or IT project coordination.
• Experience in requirements gathering, UAT, issue management, and user support.
• Familiarity with CRM, case management, workflow, reporting, or data systems.
• Strong analytical, communication, and problem-solving skills.
• Proficiency in English and Chinese; Cantonese required.
• Relevant professional certifications are an advantage.

Job duties:

• Responsible to the digital platform of the Early Detection and Intervention for Children and Youth in At-Risk Families Project (EDI Project)
• Gather and document business and user requirements.
• Support system implementation, testing, and deployment.
• Coordinate UAT, issue tracking, and vendor follow-up.
• Provide user onboarding, training, and first-line system support.
• Manage user access, system administration, and documentation.
• Monitor system performance, data quality, and user feedback.
• Ensure compliance with data privacy and security requirements.
• Working Place: Wanchai

Interested persons please apply with full resume by email to "Apply Now" on or before 30/08/2026.Please state the application code.

When recruiting staff for job positions relating to services for child or mentally incapacitated persons, we shall request applicants to undergo the Sexual Conviction Record Check.

「Personal data collected will be strictly used for the recruitment exercise only. Unsuccessful applications will be destroyed one year after the closing date.」