IT sales engineer

Job Responsibilities

• Proactively generate new leads and business opportunities, build relationships with prospective customers, and manage the full sales cycle from initial engagement and product demonstration to quotation, negotiation, and closing.

• Manage new customer POS system installation, configuration, testing, implementation, and user training.

• Provide day-to-day customer support, including handling enquiries, after-sales communication, and basic remote or on-site technical support.

• Troubleshoot and resolve customer issues, coordinating with the Support, Product, or Development Teams for more complex issues when required.

• Maintain strong customer relationships and gather customer feedback and product requirements.

• Maintain accurate and up-to-date records of leads, sales progress, and customer implementation status.

Requirements

• 1–3 years of experience in Sales, Customer Service, POS Support, IT Support, or a related field is preferred.

• Strong customer communication, needs analysis, and problem-solving skills.

• Basic knowledge of computers, networks, and hardware/software operations, with the ability to learn POS systems quickly.

• Experience in POS, F&B, retail, or payment systems will be an advantage.

Pay: $3,000.00 - $6,000.00 per month

Work Location: In person