IT Security Analyst

About the role

This is a Level-2 Security Operations Centre (SOC) role focused on timely response to security alerts using technology solutions and documented processes on a 24 x 7 x 365 basis. You will act as a point of escalation for Level-1 analysts in 12-hour shift rotation, escalate suspected incidents to L3 with detailed analysis and actionable recommendations, and work closely with the SOC Head to improve security operations.

Key responsibilities

• Respond to security alerts using a combination of technology solutions and documented processes on a 24 x 7 x 365 basis
• Act as a point of escalation for Level-1 analysts in 12-hour shift rotation
• Escalate suspected incidents to L3 with detailed analysis and actionable recommendations
• Interface and collaborate with other teams for incident escalations and resolution
• Perform due diligence and in-depth analysis on escalated security alerts from Level-1 analysts
• Assist in threat hunting activities to identify potential vulnerabilities
• Involve in incident response steps, perform root cause analysis and recommend solutions to mitigate risks
• Support Level-1 alert analysis by providing advanced analysis services and recommending containment and remediation processes
• Mentor Level-1 analysts to improve detection capability within the SOC and provide feedback on work quality
• Challenge and suggest improvements on existing processes and procedures in the information security environment

About you

• Bachelor's degree in Computer Science, Information Security, or a related field
• Hands-on experience in Security Operations Centre (SOC) environments, preferably in L2 or equivalent roles
• Strong analytical and problem-solving skills, with the ability to perform root cause and threat analysis
• Proficiency in investigative tools such as SIEM, packet capture analysis, host forensics, and memory analysis tools
• Solid understanding of the cybersecurity threat landscape, including tools, tactics, and techniques used in attacks
• Excellent communication skills, both written and verbal, with the ability to convey complex information effectively
• Demonstrated ability to work collaboratively in a team environment and mentor junior analysts
• Relevant industry certifications (e.g., SANS, GIAC, CompTIA Security+, CEH, or similar) are an advantage