IT Security & Infrastructure Engineer

Key Responsibilities

1. Cybersecurity Management

• Implement, maintain and enhance IT cybersecurity controls, policies and best practices to safeguard the organisation's IT systems, infrastructure and data.
• Monitor, identify and respond to cybersecurity threats, vulnerabilities and security incidents, ensuring timely investigation and remediation.
• Administer and manage Microsoft 365 security, Microsoft Entra ID, Multi-Factor Authentication (MFA), endpoint protection and access controls.
• Support internal and external IT audits, regulatory compliance requirements and cybersecurity certification initiatives.
• Promote cybersecurity awareness and ensure adherence to the organisation's IT security policies and procedures.

2. IT Infrastructure & Network Management

• Administer, maintain and optimise the organisation's IT infrastructure, including servers, storage, backup systems, Microsoft 365 and network environments.

• Manage and troubleshoot network infrastructure, including LAN, Wi-Fi, firewalls, VPNs and Internet connectivity to ensure reliable and secure operations.

• Perform routine system monitoring, preventive maintenance, software and firmware upgrades, security patching and performance optimisation.

• Support the development, implementation and testing of Disaster Recovery (DR) and Business Continuity Plans (BCP) to minimise operational disruptions.

3. IT Projects & Technical Support

• Participate in IT infrastructure upgrades, system migration, office or factory relocation and cybersecurity enhancement projects.
• Coordinate with internal stakeholders, external vendors and contractors to ensure timely and effective project implementation.
• Provide technical support and troubleshooting for IT infrastructure, systems, networks and security-related issues.
• Assist in the evaluation, deployment and integration of new IT technologies and security solutions to improve operational efficiency and resilience.
• Maintain accurate and up-to-date IT documentation, including network diagrams, system configurations, asset inventories, technical procedures and security records.
• Perform other IT-related duties and projects as assigned.

Job Requirements

• Diploma or Degree in Information Technology, Cybersecurity, Computer Science, Computer Engineering or a related discipline.

• Minimum 3 years of relevant working experience in IT infrastructure administration, systems management, network operations or cybersecurity.

• Hands-on experience in Microsoft 365 administration, Windows Server, Active Directory, Microsoft Entra ID and endpoint security management.

• Strong analytical, troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues effectively.

• Experience supporting IT infrastructure in a manufacturing or industrial environment will be an added advantage.

• Relevant professional certifications in Microsoft, networking or cybersecurity will be advantageous.

Personal Attributes

• Self-motivated, proactive and able to work independently with minimal supervision.
• Strong analytical mindset with a systematic approach to problem-solving.
• Well-organised, meticulous and detail-oriented, particularly in managing IT security and infrastructure documentation.
• Able to prioritise competing demands and manage multiple tasks and projects within established timelines.
• Adaptable and willing to learn and implement new technologies and cybersecurity practices.