IT Senior Executive / Assistant Manager

About Company

Our client is a well-known Japanese company and established in Singapore since 1973. The company offers a variety of products including seasonings, frozen foods, processed foods, beverages, sweeteners and amino acids for the consumer market as well as the catering and food processing industries. Apart from its marketing and sales activities locally, the company also performs vital functions to support the Group’s global operations, such as the procurement of flexible packaging materials, chemicals and raw materials, the provision of logistic solutions, and developing new businesses in the region.

Job Description

• Support & manage the Company's IT infrastructure, enterprise applications, cybersecurity, digitalisation initiatives & end-user services
• Administer & support business applications (SAP Business One) to ensure stable system performance
• Manage user access, troubleshoot system issues, coordinate system enhancements, upgrades & testing, maintain master data integrity & liaise with vendors & HQ on application support & continuous improvements
• Manage the day-to-day operation & maintenance of IT infrastructure, including servers, networks, Microsoft 365 services, cloud solutions & end-user devices
• Implement & maintain appropriate cybersecurity measures to safeguard company's information assets
• Support security monitoring, patch management, identity & access management, vulnerability remediation, incident response & user awareness programmes
• Support Company's compliance with the Personal Data Protection Act (PDPA), internal policies & information security requirements by maintaining appropriate access controls, data protection practices & audit documentation
• Support the maintenance of disaster recovery & business continuity plans
• Coordinate IT projects from planning through implementation by working closely with business users, HQ IT teams & external vendors
• Assist in the preparation & monitoring of the annual IT budget, technology expenditure & software subscriptions
• Provide responsive IT helpdesk support to end users & conduct system onboarding, user training & technology awareness programmes
• Other ad hoc duties assigned by the company

Job Requirements

• Degree in Information Technology, Computer Science, Information Systems or a related discipline
• Minimum 5 years of relevant IT experience, preferably in a multinational company or regional business environment
• Hands-on experience supporting ERP systems, preferably SAP Business One
• Experience in Microsoft 365 administration, IT infrastructure, network administration and cybersecurity
• Experience coordinating IT vendors, managing IT projects and supporting digital transformation initiatives will be an advantage
• Plus point: Power BI, Microsoft Power Platform or similar reporting and automation tools
• Added advantage: Familiarity with AI productivity tools such as Microsoft Copilot, ChatGPT or equivalent
• Strong analytical and problem solving skills with ability to identify practical technology solutions
• Good communication and interpersonal skills
• Able to work independently, manage multiple priorities and collaborate effectively with internal stakeholders, HQ and external vendors

Compensation

• Working location: Central, Singapore
• Working hours: Monday to Friday 9am - 5pm
• Performance bonus
• Allowance
• Group insurance, dental and out-patient medical reimbursement
• Career progression and development opportunity
• A diverse culture working environment with positive and motivated international team