T
Tekskills
IT Service Desk Analyst
Skills
ITIL
2 months ago
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Important information
Contract type:
Permanent
Location:
Pune, Maharashtra, India
Work mode:
Onsite
Published on:
21 August 2026
What they need
Job Summary
Hiring: IT Service Desk Professionals. We are looking for experienced candidates for an IT Service Desk role.
Responsibilities
- Manage and resolve incident tickets within SLA timelines
- Provide technical support for Windows environments
- Follow ITIL best practices for service delivery
- Coordinate with internal teams for issue resolution
Requirements
- Experience: 4 to 6 years
Key Skills
- IT Service Desk / Helpdesk Support
- Windows Operating System
- ITIL Framework
- Incident Management / Ticket Handling.
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