IT Service Engineer (Service Engineer)

• An IT Service Engineer helps employees at Pluralsight realize their potential with the technology available. On a day-to-day basis, a Senior IT Service Engineer could help someone with an Excel issue and then with a conference room problem or a myriad of things between the two. They also provide mentoring and training to Deskside Support and IT Service Engineers. They ensure our technologies work in harmony with each employee
• Ensuring the up-time of all employees and conference rooms
• Hardware inventory and management, adhering to team policies
• Solving problems of devices, hardware and software
• Providing access to the tools vital for job functions
• Explaining how software & integrations work so that employees can efficiently utilize tools

Benefits

• Unlimited PTO
• Summer Fridays
• Holidays
• Parental Leave
• Medical, Dental and Vision
• Dependent Life
• Life and Accidental Death and Dismemberment
• Long-term Disability
• Registered Retirement Savings Plan (RSSP)
• Wellness Reimburement
• Tuition Reimbursement
• Pluralsight Subscription- A proactive communicator who is consistently informative and demonstrates high levels of self-awareness
• Authentic and unafraid to experiment, embracing mistakes as learning opportunities while maintaining the courage to ask questions and share concerns
• An avid learner who remains receptive to innovative methodologies and alternative approaches
• An articulate communicator who excels at building connections with colleagues and maintaining meticulous technical records
• A welcoming and positive presence who encourages inquiry and fosters an environment of shared growth