G
Global Business Ser. 4u
IT Service Manager (ITIL)
Skills
ITILServiceNow
19 days ago
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Important information
Contract type:
Permanent
Location:
Miami, FL, USA
Work mode:
Onsite
Published on:
9 October 2026
What they need
Contract to Hire Onsite – Doral, FL Job Description
- 10+ years’ Experience in End-User Services, Desktop Engineering, IT Operations
- Experience in ITIL and IT project management via various SDLCs (i.e. Agile, Waterfall, Hybrid, etc.)
- 5+ years’ Experience managing enterprise collaboration tool and endpoint technologies
- Experience with ServiceNow platform
- Experience collaborating with a vendor to create a SOW and managing their scope, delivery, and budget.
- Experience planning and leading large projects
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