IT Service Site Manager

IT Service Site Manager

£45,000 per annum, dependent on experience

37.5 hours per week, all year round

Marylebone Academy, London W2

Required: As soon as possible

Shape the future of IT at Marylebone Academy

This is an exciting opportunity for an experienced and ambitious IT professional to lead the delivery of technology services at Marylebone Academy as it joins United Learning's London IT Service. https://unitedlearning-my.sharepoint.com/personal/michael\_coyne\_unitedlearning\_org\_uk/\_layouts/15/Doc.aspx?sourcedoc={1083136D-B8D5-462E-B74A-E44F7BB30ACC}&file=LITS JD and PS - IT Service Site Manager.docx&action=default&mobileredirect=true

As the academy's IT Service Site Manager, you will be responsible for leading and developing local IT services that support teaching, learning and operational excellence. Acting as the school's primary IT lead, you will build strong relationships with staff, students and senior leaders while helping to shape a modern, secure and innovative digital environment. https://unitedlearning-my.sharepoint.com/personal/michael\_coyne\_unitedlearning\_org\_uk/\_layouts/15/Doc.aspx?sourcedoc={1083136D-B8D5-462E-B74A-E44F7BB30ACC}&file=LITS JD and PS - IT Service Site Manager.docx&action=default&mobileredirect=true

Working as part of a wider team of experienced IT professionals across London, you will have the opportunity to influence technology strategy, lead service improvements, support infrastructure development and contribute to projects that make a tangible difference to educational outcomes. https://unitedlearning-my.sharepoint.com/personal/michael\_coyne\_unitedlearning\_org\_uk/\_layouts/15/Doc.aspx?sourcedoc={1083136D-B8D5-462E-B74A-E44F7BB30ACC}&file=LITS JD and PS - IT Service Site Manager.docx&action=default&mobileredirect=true

Why join us?

At Marylebone Academy and the London IT Service, we believe technology should empower teachers to teach and students to succeed.

In this role you will benefit from:

• The opportunity to shape IT services during a pivotal stage in the academy's development.

• Membership of a collaborative and highly skilled London-wide IT community.

• Opportunities to contribute to technology strategy, service improvement and innovation across multiple academies.

• Ongoing professional development and career progression within one of the UK's largest and most successful academy trusts.

• A varied role combining leadership, customer engagement, service delivery and technical expertise. https://unitedlearning-my.sharepoint.com/personal/michael\_coyne\_unitedlearning\_org\_uk/\_layouts/15/Doc.aspx?sourcedoc={1083136D-B8D5-462E-B74A-E44F7BB30ACC}&file=LITS JD and PS - IT Service Site Manager.docx&action=default&mobileredirect=true

About You

You will be an experienced IT professional with a strong customer focus and a passion for delivering exceptional service.

You will be equally comfortable:

• Building relationships with senior leaders and teaching staff.

• Leading and developing technical colleagues.

• Managing day-to-day IT operations.

• Delivering projects and improvements.

• Balancing technical standards with the practical needs of a busy school environment. https://unitedlearning-my.sharepoint.com/personal/michael\_coyne\_unitedlearning\_org\_uk/\_layouts/15/Doc.aspx?sourcedoc={1083136D-B8D5-462E-B74A-E44F7BB30ACC}&file=LITS JD and PS - IT Service Site Manager.docx&action=default&mobileredirect=true

You will be resilient, adaptable and solutions-focused, with the ability to communicate effectively with both technical and non-technical audiences.

Most importantly, you will understand the vital role technology plays in supporting teaching and learning and be committed to providing an outstanding service to our school community. https://unitedlearning-my.sharepoint.com/personal/michael\_coyne\_unitedlearning\_org\_uk/\_layouts/15/Doc.aspx?sourcedoc={1083136D-B8D5-462E-B74A-E44F7BB30ACC}&file=LITS JD and PS - IT Service Site Manager.docx&action=default&mobileredirect=true

All duties associated with this role require the highest standards of professionalism, integrity and conduct. Strong written and verbal communication skills are essential.

Safeguarding

Marylebone Academy and United Learning are committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be required to undertake an enhanced DBS check and all other safer recruitment checks.

Closing Date: 6 November 2026.

Interviews: 18 November 2026.