IT SPECIALIST

• Manage and Set up new user accounts, email configurations, and devices for team members.

• Install and update software applications, ensuring compatibility and data security.

• Configure servers, printers, and peripheral devices for company use.

• Perform routine maintenance and manage resources to optimize speed and reduce costs while maintaining efficiency

• Coordinate with vendors for system purchases, warranties, or external support services.

• Respond to technical support tickets from employees or departments facing technical difficulties.

• Conduct training and guidance sessions on tools, IT security practices, and system usage.

• Analyze data from system logs to improve performance and identify risks.

• Document IT processes, configurations, and troubleshooting guides for reference.

• Conduct Monitoring and updating Company Asset such as Laptops/Desktop, Computer Peripherals and other equipment/gadgets

• Monitor network traffic to identify and resolve connectivity issues.

• Assist in creating Employee IDs and Employee Spotlight for all newly Hire Employees

• Assist in creating Video Presentations for every company events/occasion

• Assist in creating design for the Company Theme Layout (Logo, Poster, Tarpaulin, Banner)

Perform an Administrator Role as Server Manager for the ff :

• Server Configuration (Configure features like Active Directory, File Services, DNS)

• Remote Desktop Services ( Configure to allow users to remotely access server resources of their account )

• Security Management ( Configure security settings, manage user accounts and set up policies to maintain the security and compliance of the server )

-User Management (Creating and Managing user accounts with appropriate roles and permissions and setting access controls to ensure that only authorized personnel have access to sensitive payroll information)

• Stay updated with emerging technologies and trends to recommend improvements.

EDUCATIONAL ATTAINMENT:

• Bachelor’s Degree in Information Technology or any IT related course.

WORK EXPERIENCE:

• At least Five (5) years of extensive work experience as IT Staff / IT Specialist

KNOWLEDGE & SKILLS: (Kaalaman at Kasanayan)

• Excellent time management skills with the ability to multi-task, prioritize work, organizing and strategic planning.

• Strong interpersonal skills with proven track record in people Management

• Meticulous and keen to details with strong analytical and problem-solving skills.

QUALITIES:

• Always driven with high level of self-motivation, initiative, intellectual curiosity and empowered to achieve goal.

• Able to work independently with strong commitment and sense of urgency to deliver.

Adaptability and can work under pressure

• Able to analyze, multi-task, prioritize and manage time effectively

• Excellent written and verbal communication skills with comprehensive exposure in business presentation to senior

stakeholders, peers and general audience