IT Specialist

Job Location: Fort Lauderdale, FL

Work Schedule: Full-time/Morning Shift (7:00 AM-3:00 PM or 8:00 AM-4:30PM)

ABOUT CODEMAX

CodeMax is a fast-growing medical billing company supporting over 400 users nationwide. This role serves as the primary on-site IT presence for Florida office.

POSITION SUMMARY

This is a hands-on Tier 2 IT role requiring full ownership of site IT operations. The ideal candidate is self-sufficient, flexible, and willing to do whatever is necessary to get the job done.

KEY RESPONSIBILITIES

• Primary IT support for Florida site
• Tier 2 on-site and remote support
• Windows troubleshooting (limited macOS)
• Microsoft 365 administration
• Ticketing system and RMM usage
• Intune / MDM deployment support
• Networking and Wi-Fi troubleshooting
• Printer, phone, and device setup
• Equipment ordering, pickups and setup
• Lifting, carrying and installing equipment as needed

ROLE EXPECTATIONS

This is a hands-on, multitasking role in a growing organization. Candidates should be comfortable handling technical support, equipment setup, ordering, site visits, and logistics as needed.

REQUIRED QUALIFICATIONS:

• Ability to provide remote support for future offices in inaccessible regions such as other states or overseas
• Excellent troubleshooting skills
• Effective communication skills, both verbal and written
• Ability to manage multiple tasks and prioritize effectively
• Strong team player with a service-oriented attitude
• Valid driver's license and reliable vehicle

EDUCATION & EXPERIENCE:

• 3-5+ years IT Support experience
• Proven experience in IT Support, network management or similar role
• Strong Windows and networking skills
• Microsoft 365 and Intune experience