IT Specialist

We are looking for an experienced and service-minded IT Specialist to join our team in Stockholm. In this role, you will provide first and second-line technical support to employees across our HQ and European offices, ensuring a seamless IT experience and supporting day-to-day business operations.

At Gant, technology is an important enabler of our business, and you'll play a key role in helping colleagues stay connected, productive, and supported. You'll work in an international environment where collaboration, continuous improvement, and innovation are part of everyday life.

Key Responsibilities

• Provide first and second-line IT support to HQ users and employees across European offices.

• Troubleshoot and resolve hardware, software, operating system, and connectivity issues.

• Support Windows and macOS environments, Microsoft 365 applications, Apple devices, and business-critical systems.

• Manage onboarding, offboarding, identity provisioning, and user access administration.

• Support endpoints, mobile devices, meeting room technology, and audiovisual equipment.

• Assist with network, remote access, and connectivity troubleshooting in collaboration with infrastructure teams.

• Maintain support documentation, contribute to the knowledge base, and identify opportunities to improve processes through AI and automation.

Qualifications & Experience

• Experience working in a corporate IT support environment providing first and second-line support.

• Strong knowledge of Windows and macOS operating systems.

• Experience supporting Microsoft 365 applications and modern workplace technologies.

• Basic understanding of network troubleshooting and connectivity issues.

• Familiarity with endpoint management and device lifecycle support.

• Experience with Microsoft Intune and Cisco Meraki is an advantage.

• Comfortable using AI productivity tools such as Microsoft 365 Copilot to support troubleshooting, documentation, and daily workflows.

Personal Qualities

• Excellent communication and interpersonal skills.

• Strong problem-solving and analytical abilities.

• Ability to prioritize effectively and manage multiple tasks in a fast-paced environment.

• Collaborative mindset with a strong customer-service focus.

• Curious, proactive, and eager to learn new technologies.

• Interested in developing skills within automation, scripting, and AI-driven ways of working.

• Adaptable and motivated by continuous improvement.

 Apply with your CV in English by 2026/11/09. Our team reviews applications on a rolling basis, so seize the opportunity to join us by submitting your application today