IT Specialist - Dayshift

Responsibilities:

• Handle customer inquiries via phone, chat, or email
• Provide accurate information about products and services
• Resolve customer concerns professionally
• Update customer records and case details
• Coordinate with internal teams when needed
• Maintain quality service and customer satisfaction

Qualifications:

• Open to applicants with or without BPO experience
• Good English communication skills
• Basic computer navigation and multitasking skills
• Willing to work onsite in Metro Manila
• Open to shifting schedules, including weekends, holidays, and night shifts

Benefits:

• HMO Coverage starting Day 1
• Monthly Allowances & Performance Bonuses
• Career Growth Opportunities
• 13th Month Pay & Salary Increases
• Paid Training and PTO

Pay: Php18,000.00 - Php27,000.00 per month

Benefits:

• Additional leave
• Company events
• Flexible schedule
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person