IT STAFF

Qualifications:

• Bachelor’s Degree in Information Technology or relevant course.
• A minimum of one (1) year of experience in the said position.
• Proficient in computer operations

Responsibilities:

• Identifies and procures the hardware and software needed to satisfy user requirements.

• Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users’ premises.

• Loads appropriate software packages such as operating systems, networking components and office applications.

• Assists in the customization and adaptation of existing programs to meet users’ requirements.

• Provides telephone, in-person and online support to end-users.

• Coordinates activities with network services and information systems groups.

• Provides updates, status and completion information to head, managers and/or users, or in-person communication.

• Refers major hardware problems to service personnel for correction.

• Connects users to networks and provides initial training in facilities and applications.

• Administers e-mail and anti-virus systems.

• Assists in research and procurement of computer accessories and supplies.

• Performs other duties as assigned.