IT STAFF

About the role

An IT support role focused on ensuring company IT hardware functions properly, maintaining network and internet stability, and providing effective IT support to users while minimizing downtime from hardware or network failures.

Key responsibilities

• Ensure company IT hardware operates properly and efficiently.
• Maintain network and internet availability, stability, and performance.
• Minimize network and hardware downtime through proactive maintenance and rapid troubleshooting.
• Manage and secure network device configurations.
• Maintain accurate data tracking and documentation for IT asset inventory.
• Provide fast, effective, and reliable IT support to internal users.

About you

• Minimum S1 degree in Information Technology, Information Systems, Computer Engineering, or related field
• Minimum 1 year experience as IT Staff, IT Support, IT Technician, or Network Technician
• Understand basic networking concepts and troubleshooting
• Able to install and configure hardware and operating systems
• Familiar with networking devices such as routers, switches, access points, and firewalls
• Good analytical and troubleshooting skills
• Able to work independently and in teams
• Communicative, responsive, detail-oriented, and responsible
• Willing to perform maintenance or troubleshooting outside working hours if required