IT SUPERVISOR

Job Summary

• TheIT Supervisorwill oversee the Company's technology strategy, infrastructure and digital transformation initiatives across its retail business units.
• The role will ensure that technology supports business growth, operational efficiency, cybersecurity, retail operations and long-term business objectives.

Key Responsibilities

• Develop and execute the Company's IT strategy and roadmap.
• Lead digital transformation initiatives across business units.
• Oversee ERP, POS and other critical business systems.
• Ensure technology supports boutique and head-office operations.
• Develop and enforce IT governance and cybersecurity policies.
• Oversee IT infrastructure planning and capacity requirements.
• Manage IT vendors, service providers and technology partners.
• Lead technology projects from planning through implementation.
• Manage IT budgets and technology investments.
• Develop business continuity and disaster recovery plans.
• Ensure compliance with applicable IT and data protection requirements.
• Identify opportunities to improve business efficiency through technology.
• Provide management with technology performance and risk reports.

Requirements

• Bachelor's Degree in Computer Science, Information Technology or related field.
• 5–8 years' IT experience, including supervisory/management responsibilities.
• Experience inretail, multi-location or hospitality environmentsis highly desirable.
• Strong experience with ERP and POS systems.
• Knowledge of cybersecurity, networks, infrastructure and IT governance.
• Strong vendor and project management skills.
• Excellent problem-solving and stakeholder-management abilities

Work Location: In person