IT Supervisor

Key Responsibilities

• Supervise daily IT operations and provide technical support to hotel departments.
• Maintain computers, printers, servers, network equipment, Wi-Fi, CCTV, and other IT systems.
• Troubleshoot hardware, software, network, and connectivity issues.
• Support hotel systems such as PMS, POS, key-card systems, telephone/PBX, and guest Wi-Fi.
• Monitor network performance, internet connectivity, backups, and system availability.
• Manage user accounts, access permissions, passwords, and basic IT security.
• Install, configure, and maintain computers, software, and peripheral devices.
• Coordinate with external IT vendors and service providers when required.
• Maintain IT asset inventory and keep records of equipment and licenses.
• Implement regular data backup and basic disaster-recovery procedures.
• Ensure IT systems comply with hotel policies and security standards.
• Train hotel employees on basic IT systems and cybersecurity awareness.
• Respond promptly to IT incidents and minimize downtime.
• Prepare IT reports and escalate major technical issues to the IT Manager.
• Assist with IT projects, system upgrades, and new technology installations.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person