นักศึกษาฝึกงาน IT Support ( 6 Month)

Support team as per assignment or study related to:

• Provide excellent customer service and manage IT incident and request tickets for AWC and BU.

• Assist with troubleshooting hardware and software issues for end-users.

• Offer basic training on new software and hardware.

• Support IT projects through collaboration with team members.

• Log and track incidents using IT service management tools.

• Participate in on-the-job training by working on real tasks under the guidance of senior IT members.

Skills  and Qualification

• You will develop skills in Troubleshooting: Assisting with hardware and software issue resolution for end-users.

• You will develop skills in Project Support: Supporting IT projects through effective team collaboration.

• You will develop skills in Incident Tracking: Logging and tracking incidents using IT service management tools.

• You will develop skills in On-the-Job Training: Gaining practical experience through real tasks under senior IT guidance.

• Pursuing Bachelor or Master degree in Computer Science, Computer Engineering or any related.