IT Support Administrator

Roles and Responsibilities of a School System Administrator

1. Network Management

• Install, configure, and maintain the school's network infrastructure.
• Monitor internet connectivity and network performance.
• Manage Wi-Fi access points and network security.
• Troubleshoot network issues affecting staff and students.

2. Server Administration

• Install and maintain servers (physical or cloud-based).
• Manage user accounts, permissions, and access rights.
• Monitor server performance and uptime.
• Perform system updates and upgrades.

3. Computer and Device Support

• Set up and configure desktops, laptops, tablets, and printers.
• Install and update operating systems and software.
• Troubleshoot hardware and software problems.
• Maintain computer labs and classroom technology.

4. User Account Management

• Create and manage accounts for students, teachers, and staff.
• Reset passwords and resolve login issues.
• Manage email accounts and digital collaboration tools.
• Ensure appropriate access levels for different users.

5. Cybersecurity

• Implement antivirus and endpoint protection solutions.
• Monitor for security threats and unauthorized access.
• Apply security patches and updates regularly.
• Educate staff and students on cybersecurity best practices.
• Enforce data protection and privacy policies.

6. Data Backup and Recovery

• Schedule regular backups of important school data.
• Test backup and recovery procedures.
• Restore data when required due to accidental deletion or system failure.
• Maintain disaster recovery plans.

7. Educational Technology Support

• Support Learning Management Systems (LMS).
• Maintain smart boards, projectors, and classroom technology.
• Assist teachers with educational software and digital tools.
• Support online learning platforms and virtual classrooms.

8. Software and License Management

• Install and manage licensed software.
• Track software subscriptions and renewals.
• Ensure compliance with licensing agreements.
• Evaluate new software solutions for educational needs.

9. IT Asset Management

• Maintain inventory of IT equipment.
• Track warranties and service contracts.
• Plan equipment replacements and upgrades.
• Coordinate with vendors for repairs and purchases.

10. Documentation and Reporting

• Maintain records of IT systems and configurations.
• Document troubleshooting procedures and policies.
• Prepare reports on system performance and IT needs.
• Assist school management with technology planning.

Daily Activities

• Responding to IT support requests from teachers and students.
• Monitoring network and server health.
• Updating systems and software.
• Managing user accounts and permissions.
• Resolving technical issues in classrooms and offices.
• Ensuring backups are completed successfully.
• Monitoring working condition of PA system in Classrooms and common area
• Maintain CCTV monitor for security purpose at school premises.

Required Skills

• Network administration (LAN, WAN, Wi-Fi)
• Operating systems (Windows, Linux, macOS)
• Server management
• Cybersecurity fundamentals
• Hardware troubleshooting
• Cloud services administration
• Backup and recovery management
• Communication and user support skills

CONTACT - 7824054880 - Jayaprema J

MAILTO: [email protected]

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Provident Fund

Work Location: In person