IT Support Analyst

Provide Level-1 and Level-2 support for end-user computing services. Troubleshoot hardware, software, network, and application issues. Ensure compliance with SLA and service quality targets. Coordinate with vendors and support teams for issue resolution. Support software deployment and system upgrades. Maintain asset lifecycle and inventory records. Contribute to knowledge management and documentation. Support IT security and compliance initiatives.

QUALIFICATIONS
Any Degree / BE / B.Tech

EXPERIENCE
2-5 Years

JOBS PERFORMED BY THE TEAM
End User Computing Support IT Helpdesk Operations Endpoint Administration Asset Lifecycle Management IT Security Compliance Support Knowledge & Documentation Management