IT Support & Systems Administrator

Ελληνικό

Πληροφορική

Πλήρης απασχόληση

Με κάποια εμπειρία

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The University of Nicosia invites applications for the position of IT Support and Systems Administrator at the UNIC Athens Campus. This role combines daily end-user support with hands-on systems administration responsibilities, supporting faculty, staff, students, classrooms, and offices, while assisting with core infrastructure and IT operations.

Key Responsibilities

• Provide technical support to faculty, staff, and students for hardware, software, printing, connectivity, classroom technology, and standard business applications.
• Install, configure, maintain, and troubleshoot end-user devices, peripherals, and software.
• Support Microsoft 365 administration, including Teams, email, MFA, user accounts, licensing, and access-related issues.
• Assist with Active Directory administration, including user accounts, group policies, DNS, DHCP, and file services.
• Install, configure, and support Windows Server environments and assist with server patching, monitoring, and troubleshooting.
• Support NAS/storage platforms, backup procedures, and basic disaster recovery checks.
• Perform basic network troubleshooting for wired and wireless connectivity, including VLAN assignments, IP addressing, and switch port checks.
• Coordinate with the central IT and Network Teams for escalations, infrastructure changes, and service incidents.
• Maintain documentation for systems, devices, procedures, and support requests.
• Contribute to improving IT procedures, operational standards, and user support quality.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• At least 2 years of experience in IT support, systems administration, or a similar technical role.
• Good knowledge of Windows desktop and Windows Server environments.
• Experience with Microsoft 365 and Active Directory administration.
• Familiarity with networking concepts such as IP addressing, DNS, DHCP, VLANs, switches, and Wi-Fi troubleshooting.
• Strong troubleshooting, communication, and customer-service skills.
• Fluency in Greek and English, both written and spoken.

Preferred / Advantageous Skills

• Experience with Hyper-V, VMware, or server virtualization technologies.
• Experience with NAS/storage solutions such as QNAP or Synology.
• Familiarity with Fortinet firewalls or Juniper/Mist environments.
• Relevant certifications such as Microsoft, CompTIA, CCNA, Fortinet NSE, JNCIA, or ITIL.

Personal Attributes

• Professional, reliable, and service-oriented.
• Hands-on, organized, and able to prioritize effectively.
• Able to work independently and collaboratively within a technical team.
• Comfortable supporting users directly while also handling technical administration tasks.
• Willing to grow into broader infrastructure responsibilities.

Information and Application

Applicants are invited to submit the following through our electronic platform:

https://careers.unic.ac.cy/v/238107-it-support-systems-administrator

• Cover Letter
• Curriculum Vitae (CV)

Applications will be reviewed immediately and will continue until the position is filled.

The ideal candidate should be eligible to work in the European Union / European Economic Area.

For more information, you may contact Irene Koliandri - [email protected]

Only shortlisted candidates will be notified.

Σχετικές Ετικέτες

it supportit systems administratorwindows serverinformation technologycomptia