IT Support - Banking

VAM Systems is currently looking for IT Support Specialist for our Bahrain operations with the following skillsets & terms and conditions:

Qualifications

• Minimum bachelor’s degree.

Experience

Minimum 1-2 years of experience in IT Operations.

Scope of the Job:

• Running all operation tasks on all mission critical Banking applications
• Monitor and ensure service availability for 24x7 hours.
• Take Data Backup of all Business Applications.
• Ensure data replication main sites to DR site (Bahrain and London).
• Escalate user reported and system/application faults.
• Takeover first-levels help desk responsibility after normal working hours.
• Support other IT teams.

Areas of Knowledge / Experience

• Data Center Operations experience in monitoring, incident handling and escalation
• Should have worked on Banking domain / Financial institutions.
• Working Knowledge on DB like Oracle, SQL Server Databases.
• IT Certifications in Windows, Linux, SQL etc.  Will be added advantage.
• Non-IT certifications like ITIL is plus.

Principle responsibilities:

• Running IT operations like End of Days, Start of Day, Backups, Restores and replication etc.
• Knowledge of the bank operation procedures to give support to the Bank for round the clock.
• Knowledge of operating systems including Windows, Solaris, Linux.
• Knowledge of Hardware components and their functions.
• Knowledge of the bank data replication procedures.
• Knowledge of how to use Help Desk application.
• Able to manage and maintain Backup / Restore procedures.
• Monitoring the database performance and tune the memory, I/O, SQL etc. escalate when necessary
• Database recovery in case of failure.
• Knowledge of how to activate and operate the disaster recovery centers.
• Monitor & escalate database growth and disk space.
• Monitor & escalate the alert log files for the possible database problems.
• Monitor the offline & online cold backup using Veritas NetBackup and VEEAM software’s.
• Monitor alerts and Job flows on Control-M