IT Support

Responsibilities

• To provide 1st level POS and IT hardware/ software support to HQ/ outlet users
• Install, Configuration, updating, troubleshooting for the computer hardware, software and any other peripheral equipment issues
• Maintain and provide ongoing support for the information system: PC hardware, operation system, server backup, CCTV, IP Phone, antivirus, email, firewall, networking and database to ensure systems are operating efficiently
• Learn and assist with researching, testing, evaluation new hardware and software for executive management
• Constantly providing constructive feedback to superiors when identifying issues with the objective to improve or enhance existing workflows
• To standby and on call to attend IT technical issue after user and internal staff
• To maintain good housekeeping for all IT hardware and utilization
• Other responsibilities as assigned by superior from time to time

Requirements

• Candidate must possess at least a Professional Certificate or Diploma or equivalent in Information Technology
• Able to work independently
• Strong problem solving skill
• Able to work independently
• Support on Saturday and Sunday if necessary

Benefits

• Annual Leave, Medical Leave
• Medical claim, Dental claim
• Personal Development Opportunity