IT Support

Require

• Basic understanding of electrical, electronic, or IT systems
• Ability to diagnose and resolve technical issues
• Good communication and service-oriented mindset
• Able to work both independently and as part of a team
• Willingness to work under pressure and at customer sites when required (Optional Advantage) Basic knowledge of networking, hardware, CCTV, or server systems

Responsibility

• Provide first-level technical support to users and customers
• Install, check, and maintain hardware or related devices
• Assist in troubleshooting electrical, electronic, or IT-related issues
• Perform on-site support and coordinate with internal teams when needed
• Monitor system status and report problems proactively
• Prepare simple technical documents, service reports, and maintenance logs
• Support system testing, setup, and basic configuration tasks