IT Support

Who you are

• Prior experience troubleshooting, fixing, and repairing IT hardware/equipment
• Practical, hands-on attitude with strong attention to detail
• Familiarity with standard tech connections and basic hardware components (Ethernet, HDMI, USB-C, power cables)
• Ability to work neatly and stay organized independently
• Even if you don’t meet every single point in the job description, we still encourage you to apply. We’d love to hear from you!

What the job involves

• Contract type: Mini Job - Fixed-term (1 year)
• Schedule: 10 hours per week (5 hours per day, 2 days per week)
• Hi! We are AMBOSS and we are looking for a IT Support to join our team, and shape the future of medical education with us!
• Manage the cables: Route, bundle, and organize desk wiring, power strips, and cables across workstations and meeting rooms to ensure a clean, hazard-free setup
• Hardware Maintenance & Repair: Diagnose, troubleshoot, and fix basic hardware issues with office IT equipment (e.g., monitors, peripherals, basic desk hardware)
• Equipment Organization: Keep IT storage spaces tidy, organize tech accessories (adapters, dongles, cables), and maintain basic stock order
• Desk Maintenance: Assist with workstation adjustments, cable mounting, and setting up hardware for team members
• This position is a Mini job opportunity

The application process

• Ideal Start Date: October 1st

Benefits

• Paid Vacation Days: 30 vacation days per year (for everyone working 5 days per week)
• AMBOSS Holiday: A company-wide day off each year (so you do not need to worry about those internal slacks stacking up while you are off)
• Personal Purpose Day: One day for you to follow your purpose. Be it volunteering, something creative, or an activity with your family or friends
• Tenure Days: Every two years +1 day, up to 33 days (Apply after 2+ years seniority)
• bAV Offer: An attractive retirement plan for those living and working in Germany
• A choice of benefits to suit your personal needs
• If you work in one of our German offices for 3+ days per week, AMBOSS pays for your monthly public transport ticket
• Office full of fruit and snacks, and you can take your barista skills to the next level with our amazing Italian espresso machine
• Bring your child to our AMBOSS Daycare in Berlin
• Enjoy a change of pace when you visit our sunny office in Cagliari, Sardinia
• AMBOSS will support you in your visa process. We and our partners are here to take the burden of your shoulders when you move