A
Agnos health
IT support
2 months ago
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Important information
Contract type:
Permanent
Location:
Michigan, ND, USA
Work mode:
Onsite
Published on:
2 September 2026
What they need
Description
- Provide first-level support for IT service related queries and issues via phone, email, or in-person.
- Diagnose and resolve hardware, software, and network issues.
- Create bug service ticket for internal dev teams
- Communicate with stakeholders for potential service improvements
- Training users
- Create training materials
- UAT and Go-Live support
Qualifications
- Strong problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and prioritize tasks effectively.
- Understanding of healthcare industry is a plus
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