IT Support

IMPORTANT NOTE❗

• Shortlisted candidates will be contacted via email or WhatsApp.
• Don't have WhatsApp? No problem — just provide your Line ID/QR code in the resume**,** and we'll connect with you there.
• This is an onsite role.
• MUST be fluent in spoken and written Thai and English.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintains effective communication with the office users, customer IT team, retail operation team and store team
• Works with respective internal technologies teams and functions to ensure high quality of services and facilities rendering to retail operations
• Supports in the setup, configuration, and maintenance of IT devices (laptops, desktops, printers, mobile phones, peripherals)
• Assist in operating system management, software installations, and patch management
• Works with vendors, outsourcers and contractors to provide services of (but not limited to)

1. Helpdesk

2. Request

3. Store projects

• Provides scheduled 5 days per week on-site services covering store operations in Bangkok, Thailand
• IT devices deployment as required by the end customer
• Maintains IT hardware & software inventory and life cycle.
• Other duties as assigned

SKILLS, KNOWLEDGE AND EXPERIENCE

• Experience supporting retail operations in the luxury industry is an added advantage
• Hands-on IT support for laptops, desktops, printers, etc., with a basic understanding of networking and entry-level server concepts
• Customer-centric and aims to deliver exceed expectation
• Excellent analytical and problem-solving skills
• Able to work independently with minimum supervision
• Good communication skills in both spoken and written English

QUALIFICATIONS

• Higher diploma in IT (or computing related discipline) or above
• 3~5 years experiences in IT support with luxury retail preferred

WORKING ARRANGEMENT

• Working Hours : 0900 AM ~ 1800 PM, Tuesday to Saturday
• Fully on-site
• 12-month contract role

REMUNERATION PACKAGE

• Annual Leave entitlement
• Convenient location near Sukhumvit BTS station
• Training programme provided
• Medical coverage (outpatient, specialist, and inpatient)
• Multinational & friendly working environment

Job Type: Contract

Pay: ฿40,000.00 - ฿60,000.00 per month

Application Question(s):

• How much notice are you required to give your current employer?
• Do you have right to work in Thailand?

Education:

• Bachelor's Degree (Preferred)

Experience:

• IT Support: 2 years (Preferred)

Language:

• English (Required)

Work Location: In person