IT Support

Job Descriptions

• Handle the company’s hardware, software, and network issues and provide technical support to staff/Shop
• Installing, configuring, and troubleshooting including Wi-Fi, Ethernet network, video conferencing and Software solutions
• Basic knowledge in VPN, TCP/IP networking, Cabling
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Provide administrative support including paperwork, documentation, and filing
• Provide user support and On-site shop support when needed
• Tracked and managed IT assets and followed hardware and software's related warranty and maintenance
• Perform any other duties as assigned

Job Requirements

• Higher Diploma or above in Information Technology or other related disciplines
• Minimum 1-2 years of proven experience in IT support or coordination roles
• Strong knowledge of IT systems, networks, hardware and web design
• Familiarity with software applications and troubleshooting techniques
• Good analytical, problem-solving, interpersonal and communication skills
• Good command of English, Cantonese and Mandarin (both oral and written)
• Immediate availability is preferred

Benefits & Others

• 5 Days Work
• Discretionary Bonus
• Birthday Leave & Gift
• 14 days of Annual Leave
• Group Medical

Interested parties please send full resume with the date of availability and expected salary to the email: [email protected] Or post it to "The Group HR Department, Karrie International Holdings Limited, 9/F, Southeast Industrial Building, 611-619 Castle Peak Road, Tsuen Wan, N.T." (Please Attn Recruitment Team and quote Ref. on the envelope)

For more information, please visit our website at http://www.karrie.com/en.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.