IT Support

2. Security Operations Center (SOC) Analyst / Lead (L1, L2, L3)

* Position Code: SOC Analyst (R1 / R2 / R3)

* Openings: ~100+ (Immediate focus on ~17 L3 Lead openings; ~50 across R1/R2)

* Work Location: Bengaluru, Delhi, and Pune (Data Centers / Disaster Recovery Sites); Pan-India candidates willing to relocate.

* Work Model / Shifts: 24/7 Rotational shifts (Morning, Afternoon, Evening, rotational offs).

Role Overview

Responsible for security event monitoring, threat detection, vulnerability analysis, and incident remediation across critical enterprise networks and customer environments.

Key Responsibilities

* Monitor security alerts generated by SIEM, firewalls, and endpoint detection tools in a 24/7 SOC environment.

* Investigate security anomalies, correlate log events, and execute incident containment procedures.

* Manage and maintain security policies on Next-Gen Firewalls and Identity & Access Management (IAM) systems.

* (For L3 / Leads): Handle escalated security breaches, lead complex threat triage, interact with client security heads, and design incident response playbooks.

Required Skills & Qualifications

* Education: Diploma in Engineering, B.Tech / B.E., or related discipline.

* Certifications (Preferred): ITIL, CEH, CompTIA Security+, or vendor security certifications.

* Technical Stack:

* Primary Tools: OpenText ArcSight SIEM / ESM.

* Alternative Tools Considered: IBM QRadar, Palo Alto Networks (Cortex/Firewalls), One Identity, Oracle IGA, or equivalent enterprise SIEM/IAM suites.

* Soft Skills: Strong analytical capabilities and professional communication for handling high-priority incident reporting.

3. Techno-Functional Project Manager (VMware / Data Center Infrastructure)

* Role Type: Dedicated Client Placement (Contract to Client Broadcom / Banking Domain)

* Openings: 1 Urgent Position

* Work Location: Mumbai (Client site; banking customers like ICICI Bank, HDFC Bank, IDFC Bank, etc.)

* Work Model: 5-day week on-site at client office. Local Mumbai travel between banking client sites may be required (reimbursable).

* Notice Period: Immediate to maximum 30 days.

Role Overview

A Techno-Functional Project Manager responsible for leading VMware infrastructure projects, data center migrations, and VMware Cloud Foundation (VCF) deployments for large BFSI enterprise clients in Mumbai.

Key Responsibilities

* Manage end-to-end IT infrastructure project lifecycles focusing on Data Center operations and virtualization upgrades.

* Oversee VMware Cloud Foundation (VCF) deployments, upgrades, and large-scale workload migrations.

* Act as the key liaison between Mastercom, the Broadcom project team, and banking client stakeholders.

* Track project deliverables, milestones, risk mitigation, and technical sign-offs.

Required Skills & Qualifications

* Experience: Proven track record in IT Infrastructure Project Management with strong techno-functional expertise in Data Center technologies.

* Core Technical Domain:

* In-depth understanding of VMware infrastructure, VMware Cloud Foundation (VCF) deployment/upgrade, and DC migration methodologies.

* Hands-on familiarity with data center migrations, server consolidation, and private cloud implementations.

* Domain Experience: Prior experience delivering projects within Banking, Financial Services, or Insurance (BFSI) environments is highly preferred.

* Soft Skills: Exceptional client-facing, presentation, and escalation handling capabilities.

Immediate Action Plan

* Shortlist Delivery: Submit 1 to 2 strong profiles per team member (max 4–5 screened profiles total) for the Mumbai VMware Project Manager role immediately.

* Prioritize R3/L3 NOC & SOC: Focus daily profile pipeline on L3 candidates with HP OpenView / Micro Focus and ArcSight backgrounds.

* Interview Scheduling: Coordinate interview slots via the dedicated WhatsApp group with Meghana and Trupti to lock candidate availability 24–48 hours in advance.