IT Support

IT Support Specialist
Benefits Properties

Benefits Properties is seeking a highly skilled and experienced IT Support Specialist to keep the company’s systems, devices, and networks running smoothly and to provide fast, reliable support to our staff. The role focuses on supporting and administering Zoho, Odoo, and Bitrix24, which our real estate operations rely on.

Key Responsibilities

• Provide on-site and remote IT support to employees and resolve issues within agreed response times.
• Support and administer Zoho, Odoo, and Bitrix24: user and permission setup, core configuration, troubleshooting, and coordination with system vendors.
• Manage employee accounts, email, and access rights, and carry out onboarding and offboarding (account creation and deactivation).
• Maintain computers, printers, networks, internet, phones, and communication systems.
• Perform data backups, monitor information security, and protect client and company data.
• Track and document IT assets, licenses, and technology subscriptions.
• Coordinate with vendors and service providers (internet, telecom, systems).
• Train staff on system use and prepare regular reports on incidents and requests.
• Comply with company policies and data confidentiality.

Qualifications & Requirements

• Bachelor’s degree or diploma in IT, Computer Science, or equivalent.
• At least 4 years of IT support experience, preferably in real estate companies.
• Strong hands-on experience with Zoho, Odoo, and Bitrix24 (setup, administration, and support).
• Good knowledge of Windows, Microsoft 365 or Google Workspace, and networking fundamentals (LAN/Wi-Fi/VPN).
• Certifications such as CompTIA A+, Network+, Microsoft, or ITIL are an advantage.
• Excellent problem-solving, time-management, and communication skills.
• Fluent in Arabic and English.

What We Offer

• Monthly salary of AED 4,000 – 5,000, depending on experience.
• A professional work environment with opportunities for career growth.

How to Apply: Please send your CV to [email protected]

Pay: AED4,000.00 - AED5,000.00 per month

Experience:

• Real estate : 4 years (Preferred)

Language:

• English & Arabic (Preferred)

Work Location: In person