It Support Engineer

SydlerTech is Hiring- IT Support Executive

Experience: 3+ Years
Location: Pune Onsite
Employment Type: Full-Time

Job Summary:
We are looking for an IT Support Executive to provide technical support to employees and ensure smooth functioning of IT systems, hardware, software, and network services.

Key Responsibilities:

• Provide desktop, laptop, hardware and software support.
• Troubleshoot Windows OS, MS Office, Outlook, printer and network issues.
• Handle IT support tickets and resolve issues within SLA.
• Install and configure systems, software and IT peripherals.
• Manage user accounts, email access and basic Active Directory activities.
• Provide basic support for LAN, Wi-Fi and VPN connectivity.
• Maintain IT assets, inventory and documentation.
• Support employee onboarding and offboarding activities.
• Coordinate with IT vendors for hardware/software-related issues.
• Follow IT security policies and maintain system updates.

Required Skills:

• Desktop Support / IT Helpdesk
• Windows & MS Office
• Hardware & Software Troubleshooting
• LAN / Wi-Fi / VPN
• Active Directory
• Outlook / Email Support
• IT Asset Management
• Ticketing Tools
• Good Communication & Problem-Solving Skills

Education: Diploma/Bachelors degree in IT, Computer Science or related field.

Preferred: Immediate joiners / Short Notice Period

Interested can share their resume on [email protected]