IT Support Engineer

Job Title: IT Support Engineer

Job Description:

· Willing to travel and onsite to Data center/customer sites for break fix and projects.

· Willing to travel overseas to work.

· Coordinate actively with team members in meeting all Service Level Agreement required by client.

· Follow server’s maintenance guide and work follows all maintenance SOP rules and regulation.

· Communicate with onsite engineers and company’s management level.

· Be flexible and ready to be activated by any urgent matters.

· Work closely with internal departments.

· Handle and ensure the processing of all arrangements with accuracy and timeliness.

· Willing to work on shift and standby.

· Basic IT project management, like servers and network equipment installation.

· Stocks management for parts and equipment.

· Able to work under pressure.

Requirements:

· IT Project management skills.

· Basic Linux commands.

· Minimum 1 year of experience working in IT-related industries.

· Can start work immediately or at a short notice is an added advantage.

· Meticulous and Good communication skills, English and Mandarin specific

· Possess strong inter-personal and communication skills and be able to work well with people at all levels in the organization.

· Possess server maintenance engineer experience is an added advantage.

· Able to work shift duties.

· Trainings will be provided.

· Must have driving license and vehicle to work.