IT Support Engineer

• Provide onsite and remote technical support for desktops, laptops, mobile devices, software and user access issues.
• Troubleshoot and resolve IT incidents and service requests within agreed SLAs.
• Configure, deploy, maintain and upgrade end-user devices.
• Install and support operating systems, Microsoft 365 and business applications.
• Support Virtual Desktop Infrastructure, remote access and remote working solutions.
• Perform software updates, security patches and endpoint security checks.
• Ensure devices comply with IT security and company standards.
• Maintain IT documentation, SOPs and troubleshooting records.
• Work with infrastructure, network and security teams to resolve issues and improve IT services.
• Support IT projects, system migrations and technology refresh initiatives.
• Any other ad-hoc duties as required.

Requirements:

• Min 2 years relevant experience
• Experience supporting enterprise IT environments is an advantage
• Working Hours: Mon-Fri (9am - 6pm)
• Working Location: Macpherson/On-Site
• Salary Range: Up to $3500
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey
EA Reg ID: R23114229
EA Licence No.:19C9603