IT Support Engineer

AKTOR Group of Companies is a leading player in the country’s infrastructure sector and delivers high-end services from an integrated portfolio of capabilities, including Construction, Equity Participations, LNG, Renewables, Real Estate and Facility Management. As one of Greece’s largest groups with 7.000 employees, our commitment is to build the infrastructure that empowers people and communities to thrive.

We are looking for a highly skilled IT Support Engineer t o join our User Support Teamt. Duties And Responsibilities

• Assist with the administration and of Active Directory, including users and groups.
• Install, configure, maintain, and troubleshoot end-user hardware, software, operating systems, networks, and printers.
• Install, configure, Antivirus and endpoint security solutions.
• Provide first- and second-level technical support to end-users, responding to and resolving hardware, software, system, and connectivity issues.
• Log, track, prioritize, and follow up on technical incidents and service requests through the appropriate support processes.
• Troubleshoot technical issues efficiently and provide timely solutions while ensuring a high level of end-user satisfaction.
• Collaborate with internal IT teams and other departments to support the effective operation of IT services and infrastructure.

Job Qualifications And Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Up to 3 years of hands-on experience in IT Support or a similar technical role.
• Good knowledge and hands-on experience with Microsoft technologies, including: Active Directory, Microsoft 365 / Office 365, Windows 10 -11
• Good understanding of networking concepts and technologies, including LAN and WAN.
• Strong troubleshooting and problem-solving skills.
• Good communication and interpersonal skills, with a customer-oriented approach.
• Fluency in Greek and English, both written and spoken.
• Ability to work effectively both independently and as part of a team.
• Ability to work in Shifts 09:00 – 17:00 & 13:00 – 21:00

The Company Offers

• A competitive compensation package
• Private medical insurance
• Engaging and challenging tasks within large-scale projects
• Opportunities for continuous learning and professional growth
• A positive and collaborative working environment
• Committed to providing a healthy and safe workplace for all team members
• We are working together, committed to creating a diverse and inclusive environment for all!

Social Impact Footprint

• We contribute to Greece's green transition!
• We support Greek suppliers!
• We achieve near-total recycling. We recycled equivalent to 96.7% of Construction, Demolition, and Excavation Waste.
• We operate responsibly!

We value your privacy. All personal data provided in your application and CV will be kept completely confidential.

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