IT Support Engineer

Job Title: IT Support Engineer

Location: Dubai, United Arab Emirates
Job Type: Full-Time
Experience: Minimum 2 Year (UAE Experience Required)

Key Responsibilities:

• Provide on-site and remote IT support for client users (hardware, software, and network).
• Diagnose and resolve technical issues related to desktops, laptops, printers, and peripherals.
• Configure and support Windows OS, Office 365, email clients, and user accounts.
• Maintain and monitor local networks, Wi-Fi setups, and internet connectivity.
• Troubleshoot network issues including DNS, DHCP, firewalls, and IP conflicts.
• Install and configure new IT equipment at client sites.
• Respond to and manage support tickets in a timely manner.
• Document solutions, site visits, and incident logs for internal records.
• Liaise with vendors, ISPs, or third-party providers as needed.
• Provide support for client-side CCTV, biometric, and IP telephony systems.

Preferred Qualifications:

• Diploma or Bachelor’s degree in IT or related field.
• Certifications such as CompTIA A+, CCNA, Microsoft 365 or any similar networking related.

Job Type: Full-time

Pay: From AED2,500.00 per month

Application Question(s):

• Do you have UAE Driving license ?

Education:

• Bachelor's (Preferred)

Experience:

• UAE: 1 year (Preferred)

Work Location: In person