IT Support Engineer

IT Support Engineer

Division: IT

Department: Information Tech/ Systems

Location: Athens International Airport, Building 57, Spata
Type of Employment: Full-time

Deadline: 8/10/2026

About us

AEGEAN, based in Athens, Greece, is a member of Star Alliance Group since 2010 and a proud winner of 16 SKYTRAX World Airline awards as the ‘Best Regional Airline in Europe’. Instrumental in our success have been our employees, who seek to channel their energy and motivation into the challenging industry of aviation. We are looking for enthusiastic, talented, and dedicated associates, who will become part of our family, provide services of high standards across all travel stages and contribute to the continuous improvement of our products.

If you wish to explore the exciting world of aviation, join our

There is currently a job opening “IT Support Engineer” to join our IT Support team. As an IT Support Engineer, you will be responsible to interact with end-users, addressing and tracking issues, providing the first line of support. If you are passionate about delivering excellent support experience, enjoy taking ownership of technical issues and value collaboration and transparency within the team, this could be the right opportunity for you.

What you will do:

• Install and configure new hardware and software
• Ensure that the network infrastructure is up and running
• Monitor IT helpdesk, by controlling of service requests and incidents through Jira Service desk
• Provide support to end users in accordance with SLAs concerning software applications and hardware
• Be responsible for the administration of MS Windows 10/11 and mobile technologies (IOS/android)
• Participate in configuration of network and system devices

You fit, if you cover the following requirements:

• Bachelor’s Degree in Computer Science or another related field

• 1-3 years of relevant working experience

• Fluency in oral and written Greek and English

• Strong knowledge in MS Office applications

• Familiarity with Active directory, Azure AD, Microsoft 365, System Center Configuration Management (SCCM) or MS Intune will be considered as an asset

• Communicating effectively in a structured manner, with all stakeholders

• Paying attention to detail

• Working under pressure, managing changing priorities and meeting deadlines

• Handling confidential information with a sense of professionalism

• Demonstrating positive attitude with a collaborative approach

• A working environment where you feel valued and appreciated

• Excellent career and development opportunities within the organization

• Flight tickets

• Private health insurance scheme

Your application shall contain your CV in English language and is to be submitted until October 8, 2026.

All applications will be treated as strictly confidential. Please note that only shortlisted candidates will be contacted.