IT Support Engineer

IT Support Engineer

We are seeking a proactive and technology-driven IT Support Engineer to manage IT infrastructure, enterprise applications, ERP platforms, network systems, cybersecurity and end-user support across the organization.

Qualification & Experience

• Graduate in Computer Science / IT
  • Minimum 4 years of relevant experience
  • Willing to travel
  • Experience in corporate IT environments preferred

Technical Skills & Software Proficiency

• Microsoft Windows, Windows Server, Apple macOS and iOS
  • ERP Systems: SAP, Oracle ERP, Oracle NetSuite, Microsoft Dynamics 365, Odoo, Zoho and equivalent platforms
  • Microsoft 365, Outlook, Teams, SharePoint and OneDrive
  • Linux Server Administration
  • Active Directory and User Access Management
  • Cybersecurity, Endpoint Protection and Backup Solutions
  • Website Management and Domain Administration
  • IT Asset Management and Software Licensing
  • Power BI and reporting tools (preferred)

Key Responsibilities

• Maintain operating systems, servers, laptops, desktops, Macs, printers, mobile devices and software.
  • Ensure data security, network access and backup systems.
  • Manage Linux servers and enterprise applications.
  • Support ERP users and business applications.
  • Manage software licenses and IT assets.
  • Maintain CCTV, EPABX and internet connectivity.
  • Create and manage user accounts.
  • Coordinate with vendors and service providers.
  • Support website administration and digital platforms.
  • Repair, replace and upgrade hardware and software.