IT Support Engineer

We are looking for a hands-on IT Support Engineer who enjoys solving problems and helping people. You will be the frontline contact for colleagues’ tech needs.

What you’ll do:
Diagnosing and resolving software, hardware, or network issues

Managing device setup, imaging, and user access

Supporting video conferencing, remote work tools, and communication platforms

Assisting with on-site or remote technical support requests

Maintaining asset logs and IT documentation

Performing system updates and configuration changes

Liaising with third-party providers or vendors on repairs or replacements

Supporting installations of new software and systems

Ensuring data backups and recovery tools are operational

Assisting with security compliance, antivirus, and patch management

What we are looking for:
2-4 years of IT support experience (preferred but not essential) - we value potential and willingness to learn

Strong communication and troubleshooting skills, including remote support

Experience with Windows, macOS, M365.

Familiarity with networking, VPNs, and Active Directory

A team player with a passion for helping others

Detail-oriented with a commitment to clear documentation

Distributor in Memory Products