IT Support Engineer

Job Summary

We are looking for a proactive and skilled IT Executive to manage our technical infrastructure and lead the digital transformation of our premium sofa manufacturing facility. The ideal candidate will be responsible for maintaining all hardware and software systems while playing a pivotal role in the implementation and management of our ERP system.

Key Responsibilities1. ERP Implementation & Management

Implementation Support: Assist in the end-to-end rollout of the ERP system across departments (Production, Inventory, Finance, Sales & etc).

User Training: Conduct training sessions for factory and office staff to ensure smooth adoption of the ERP.

Data Management: Handle data migration, ensure data integrity, and generate MIS reports for management.

Troubleshooting: Act as the first point of contact for any ERP-related functional or technical glitches.

2. Hardware & Infrastructure Maintenance

Desktop/Laptop Support: Install, configure, and maintain workstations for the office and design teams.

Networking: Manage LAN/WAN, Wi-Fi routers, switches, and internet connectivity to ensure zero downtime.

Peripherals: Maintain industrial printers, barcode scanners (for inventory), and Plotters.

Security Systems: Manage and monitor CCTV surveillance and Biometric Attendance systems across the manufacturing unit.

3. Software & System Administration

Software Management: Install and update OS (Windows/iOS), MS Office, Antivirus, and specialized design software (e.g., AutoCAD, SketchUp, or 3ds Max).

Backup & Recovery: Implement and monitor regular data backup procedures to prevent loss of critical design and financial data.

License Management: Track and renew software licenses and AMC (Annual Maintenance Contracts) for all IT assets.

4. Vendor & Support Management

Coordinate with Internet Service Providers (ISPs) and hardware vendors for repairs and replacements.

Evaluate and recommend new technology purchases to improve manufacturing efficiency.

Required Qualifications & Skills

Education: B.Sc (IT/CS), BCA, or Diploma in Hardware & Networking.

Experience: 4–9 years of experience, preferably in a manufacturing or industrial environment.

ERP Knowledge: Prior experience with ERP implementation is a major advantage.

Contact HR 892 835 1720

Pay: From ₹30,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person