IT Support Engineer

Job Description: IT Support Engineer (Networking & Infrastructure)

Company: Studio 5 Design

Job Summary:
We are looking for an experienced IT Support Engineer with strong knowledge of networking, firewall management, and IT infrastructure to ensure smooth and secure operations across the organization.

Key Responsibilities:

• Manage and troubleshoot LAN, WAN, Wi-Fi, routers, switches, and network connectivity.
• Configure and manage firewalls, including VPN, access policies, and network security.
• Manage NAS (Network Attached Storage), including storage, backups, and access permissions.
• Configure, monitor, and troubleshoot load balancers.
• Maintain servers, hardware, and network infrastructure.
• Monitor network performance, security, and system uptime.
• Provide technical support to employees and resolve IT-related issues.

Required Skills:

• Hands-on experience with firewalls such as Fortinet, Sophos, or SonicWall.
• Strong knowledge of networking protocols, TCP/IP, DNS, DHCP, VLANs, and VPN.
• Practical experience with NAS devices, RAID, and backup management.
• Knowledge of load balancers, traffic distribution, and high availability.
• Experience in server administration and network troubleshooting.

Experience: 2–5 years in IT Support / Networking.

Qualification: Diploma or Bachelor's degree in IT, Computer Science, or a related field.

Pay: ₹10,000.00 - ₹30,000.00 per month

Work Location: In person