IT Support Engineer

Accountable for administering Windows domain servers, Wifi system, file/print servers, application servers which are operational on 24 X 7 basis.

• Install and configure software and hardware
• Manage network servers and technology tools
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies
• Install, Configure, administer and fine-tune WiFi system.
• Protect Infrastructure Servers from Security threats by timely updating OS patches, security patches and service packs.
• Manage User Accounts, Group permissions in various domains and user base.
• Troubleshoots and resolves critical hardware and software problems.
• Monitors and tests system performance and provides performance statistics and reports.
• Recommends and executes modifications systems in order to improve efficiency, reliability, and performance.
• Define and perform system backups and recovery procedures to ensure data protection

Work Location: In person