IT Support Engineer

Job highlights

• The role works a rotational shift that covers the pre-open and the MCX evening session.
• Willing to work a rotational shift (Monday to Saturday) that includes the MCX evening session. . MCSA,CompTIA or similar certification preferred. .
• Preferred Qualifications. MDM administration (Scalefusion,Intune or similar). . .

We are looking for an IT Support Engineer (4+ years) to keep our Mumbai trading office secure and running - desktops, user access, devices, backups and IT vendors. You troubleshoot first, close issues yourself and report daily. The role works a rotational shift that covers the pre-open and the MCX evening session.

Principal Responsibilities

Principal Responsibilities

• Endpoints: Windows 10/11 and Office support, patching and closing VAPT findings within audit timelines, antivirus/EDR hygiene and browser-extension control.
• Identity and access: Active Directory/GPO, Google Workspace and Microsoft accounts, joiner setup and leaver offboarding with access logs.
• Devices: Scalefusion MDM (enrolment, location, compliance), Apple Business Manager, and dispatch of mobiles and laptops to Mumbai and GIFT City.
• Backups and monitoring: Acronis backups and restore tests, Zabbix/PRTG alert follow-up.
• Assets and licences: IT asset inventory, software licence renewals and DSC token issues.
• Connectivity support: VPN user setup and first-level checks on office internet faults, escalating to the network team and ISPs.
• Vendors: coordinate SOC/VAPT, AMC and service vendors, including the weekly SOC report, and prepare quotes and comparisons for management.
• Send a daily task summary and keep an open-items tracker current.

Job Requirements

Job Requirements

• 4+ years in IT support or systems administration, preferably at a broker, bank or trading firm.
• Hands-on with Active Directory/GPO, Windows patching and endpoint security.
• Works independently: diagnoses before escalating or calling users, and closes issues end to end.
• Willing to work a rotational shift (Monday to Saturday) that includes the MCX evening session.
• MCSA, CompTIA or similar certification preferred.

Preferred Qualifications

• MDM administration (Scalefusion, Intune or similar).
• Awareness of SEBIs cybersecurity framework (CSCRF) and cyber audit evidence preparation.

Compensation & Benefits

Compensation & Benefits

• Competitive base salary with performance-based bonuses.
• Comprehensive health insurance and wellness programs.
• Hands-on exposure to the technology behind a live trading business.
• Opportunities for professional development and career advancement.
• Collaborative and inclusive work environment.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.