IT Support Engineer

Job highlights

• Full Time.
• Coordinate with vendors and internal teams for issue resolution when required. .
• Required Skills & Qualifications.
• Basic cloud knowledge of Microsoft Azure (preferred) or AWS / other cloud platforms. .
• Preferred Qualifications. IT-related degree or diploma. .
• Experience in OS installation and troubleshooting. . .

Employment Type:

Full Time

Timing:

NA

Work Mode:

NA

Experience:

3-6 years

Location:

Chennai

Key Responsibilities

• Install, configure, and troubleshoot operating systems (Windows/macOS).
• Implement and manage hard disk encryption and endpoint security solutions (Antivirus).
• Administer and support Microsoft Office 365 (user creation, mailbox management, access control).
• Provide basic support for cloud platforms such as Microsoft Azure (preferred), AWS, or other cloud services, including:
• Resource creation and configuration
• Basic monitoring and access management
• Manage laptop and IT asset inventory, allocation, tracking, and audits.
• Troubleshoot hardware, software, and network-related issues for end users.
• Ensure compliance with basic IT security policies and best practices.
• Coordinate with vendors and internal teams for issue resolution when required.
• Create and maintain technical documentation and asset records.

Required Skills & Qualifications

• Experience in OS installation and troubleshooting.
• Knowledge of Hard Disk Encryption (BitLocker or equivalent).
• Hands-on experience with Office 365 administration.
• Basic understanding of endpoint security and antivirus solutions.
• Basic cloud knowledge of Microsoft Azure (preferred) or AWS/other cloud platforms.
• Experience in Laptop / IT Asset Management.
• Good verbal and written communication skills.
• Ability to work independently and handle multiple tasks.

Preferred Qualifications

• IT-related degree or diploma.
• Basic understanding of networking concepts (LAN, WAN, VPN).
• Exposure to IT service management tools or ticketing systems.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.