IT Support Engineer / Deskside Support (Central, $18K - $22K)

Job Responsibilities:

• Provide IT technical supports and handle hotline enquires to all the end users.
• Perform the daily IT operations, including but not limited to install all the necessary hardware, systems and applications software, fixes and patches.
• Help to manage all the IT equipment under the PC LAN environment.
• Provide support to the meeting and events.

Job Requirements:

• Associate's or bachelor's degree in computer science or a related field.
• 2+ years of experience in a technical support role.
• Experience in Banking / Securities industry is preferred but not a must;
• Good Knowledge and skills in software, hardware, LAN, Network installation, configuration and maintenance;
• Experience in supporting Windows OS, Microsoft product and Microsoft Active Directory including Account management, Group Policy, DNS, DHCP, identity lifecycle management and Microsoft Exchange 2019;
• Experience in supporting mobile management (Ivanti EPMM), voice system (Cisco Unity connection and Cisco Unified Communications Manager) and Video conferencing
• Good command of both spoken and written English, Chinese (both Cantonese and Mandarin).

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to [email protected]

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