IT Support Engineer [ Desktop Support / Networking ]

IT Support Engineer
5 days (Monday - Friday)
Location: Commonwealth
Basic Salary: $4500 - $6000

Responsibilities:

• Provide end-to-end IT support for hardware, software, network connectivity and day-to-day technical issues across the organization.
• Diagnose and resolve desktop, laptop, printer, peripheral and Windows-related issues to ensure smooth business operations.
• Manage and troubleshoot LAN, Wi-Fi, IP addressing, switches and other network connectivity issues.
• Manage Microsoft Active Directory, including user accounts, access permissions, password resets, domain access and basic Group Policy requirements.
• Administer and troubleshoot Sophos Firewall to support network security, connectivity and access requirements.
• Manage the setup, configuration, deployment and maintenance of computers, laptops, printers and other IT equipment.
• Coordinate with external vendors on IT procurement, quotations, equipment repairs, warranty claims and technical support services.
• Maintain IT asset inventory and system documentation, and manage IT support for employee onboarding and offboarding.

Requirements:

• Relevant experience in IT support, helpdesk, desktop support or IT infrastructure.
• Knowledge in Active Directory, networking, firewalls and Windows environments.
• Familiar with Sophos Firewall, including configuration, network access rules, VPN, security policies and troubleshooting.

Click on the Apply Button and we will be reaching out to you.

Randy Lee R1878689 | One Vogue Pte Ltd 19C9629