IT Support Engineer / Executive

Job highlights

• Collaborate with vendors and other IT personnel for problem resolution. . Good knowledge on windows,Linux,Mac operating system & MS Office. . Good knowledge on LAN / WAN,TCP / IP Protocols.
• Experience in IT Support role

Nagpur

• Configure, manage, and maintain network devices such as routers, switches,firewalls, VPNs, and wireless access points.

• Monitor network performance to ensure system availability and reliability.

• Perform network troubleshooting to isolate and diagnose common Hardware and network problems.

• Plan and implement network upgrades and patches with minimal disruption.

• Maintain and administer computer networks and related computing environments, including systems software, applications software, hardware, and configurations.

• Implement and manage network security protocols, including firewalls, anti-virus, and data encryption.

• Provide technical support and guidance to users and other IT staff.

• Maintain documentations, record keeping of network configurations, changes, and procedures.

• Maintain Inventory of IT Assets. Ensure compliance with relevant data security and privacy regulations.

• Collaborate with vendors and other IT personnel for problem resolution.

• Good knowledge on windows, Linux, Mac operating system & MS Office.

• Good knowledge on LAN/WAN,TCP/IP Protocols

• Experience in IT Support role.