IT Support Engineer - Lotus Notes (Circa 20-23K)

(a) Provide administrative and operational support to local and remote offices;

(b) Provide helpdesk support to end users of OA equipment in GCMTI;

(c) Provide support to end users of Lotus Notes, Confidential Messaging Application (CMSG), Mobile Workplace Service (MWS) services, Centrally Managed Messaging Platform (CMMP);

(d) Assist IT service deployment;

(e) Maintain inventory list of hardware/software;

(f) Deliver IT support on a shift basis to meet the business needs of GCMTI's operations and events; and

(g) Any other duties assigned by supervisors.

Requirement Details:

(a) Shall have knowledge in PC LAN support;

(b) Shall have experience in supporting Microsoft Windows 10 and Microsoft Windows 11;

(c) Shall have solid experience in conducting migration of user profiles and data from PC to PC;

(d) Shall have experience in providing operation support for both iOS and Windows platform;

(e) Experience in handling user service call;

(f) Good attitude, polite and self-motivated;

(g) Familiar with government standards and procedures is desirable; and

(h) Good command of spoken and written English and Cantonese, Mandarin is desirable.

Interested parties please send your updated CVs to louisli(at)edps.com.hk