IT Support Engineer (Night Shift)

IT Support Engineer (Night Shift)

1-3 years

Nagpur (On-site/Hybrid)

Full-time

Provide reliable L1/L2 support during night shift hours, ensuring uptime and rapid incident response.

Responsibilities

• Monitor infrastructure and endpoints; respond to alerts and incidents
• Troubleshoot user issues (Windows, networking basics, email, printers)
• Perform routine maintenance and update documentation/runbooks
• Coordinate escalations with the L3/engineering team as required
• Maintain clear communication and handover notes between shifts

Requirements

• Willingness to work night shifts on a rotational schedule
• Good understanding of Windows administration and basic networking
• Strong problem-solving and customer communication skills
• Familiarity with ticketing systems and incident workflows
• Certifications (e.g., CCNA, ITIL) are a plus

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.