Alphaeus Pte Ltd
IT Support Engineer (No exp needed, OJT)
1 month ago
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Important information
Contract type:
Permanent
Salary:
SGD 28,800 – SGD 32,400 / year
Location:
Singapore
Work mode:
Onsite
Published on:
25 September 2026
What they need
Key Responsibilities
Provide troubleshooting for client platforms and end-user hardware (L1/ L2 IT support)
Perform service requests and respond promptly to incidents; investigate & provide temporary/ permanent resolution
Handle end-users directly via calls / voicemail / email / fax
Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests
Coordination for employee user account administration, activation, changes, and terminations
Document technical processes and provide regular status updates to relevant parties.
Requirements
Good learning attitude and good communication skills
IT technical support experience or call centre experience is a plus
Entry level; On-the-Job Training (OJT) provided.
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