IT Support Engineer (Novostics2026-004)

Centre for Novostics (www.novostics.hk), a subsidiary of TR at CUHK Co. Ltd., is dedicated to developing cutting-edge molecular diagnostics based on cell-free nucleic acids in blood and other bodily fluids. We are looking for an IT Support Engineer to commence as soon as possible on a contract basis, with the possibility of renewal subject to satisfactory performance. The appointee will play a vital role in supporting the Chief Bioinformatics Officer or his/her delegate to provide IT technical support, resolve IT-related issues, maintain and monitor all IT infrastructure and participate in IT projects.

Responsibilities:

• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company
• Evaluate and implement new IT solutions to support complex research workflows

Job requirements:

• Degree holder or above in related subjects
• Minimum 2 years of relevant working experience
• Ability to communicate technical issues to technical and non-technical employees
• Proficient in troubleshooting and supporting Linux (mainly Ubuntu) servers, Windows and MacOS
• Self-motivated and willing to learn
• Knowledge of networks, AI, GPU computing, etc., will have advantages

Shortlisted candidates will be invited to attend an interview. Review of applications will start as soon as possible and continue until the post is filled. Only shortlisted applicants will be notified of the application result.

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